Real people, real money, real moments. OpenPaymentGPS shows you where your payment is and what happens next.
For consumers
Know where your money is. Know what happens next.
Most banking interactions happen without issues. But when money is in motion, you should not have to wonder where it is. OpenPaymentGPS works with your bank to show you the journey of your payment in plain language, from the moment it is sent until it arrives.
The journey view
A payment you can actually follow
Every payment tells a story. JourneyView™ presents that story as a simple timeline: what has happened, where the payment is now, and what comes next. The example here shows how a typical journey appears to a customer.
- Plain-language stages, not network terminology
- Expected completion, so waiting has a shape
- Clear next steps when something needs attention
Payment to A. Martins
Ref 8F42-19CD-77A1
Payment sent
Today, 09:12Your bank confirmed and released the payment.
In the network
Today, 09:14Moving between the institutions on its route.
With the receiving bank
In progressThe receiving bank is processing the payment.
Available to recipient
Expected todayExpected completion: within the next few hours.
What happens next: the receiving bank completes its checks and releases the funds. No action is needed from you.
What you get
Know where your money is
A clear view of the journey, in plain language, while the payment is in motion.
Understand what happens next
Each stage explains itself, so you are never left guessing about the next step.
See when it should arrive
An expected completion window replaces uncertainty with a realistic timeframe.
Get answers without calling
The question 'where is my payment' is answered before you need to ask it.
Plain-language exceptions
If something needs attention, you see what is required and who is acting on it.
One consistent experience
The same journey view across the channels your bank provides.
Delivered by your bank
OpenPaymentGPS intelligence appears inside the banking apps you already trust.
Privacy by design
You only ever see journeys you are authorized to see. Nothing more.
Peace of mind
The feeling that your money is never out of sight
Peace of mind is not a feature on a list. It is the quiet confidence of knowing where your money is at any moment, and trusting that your bank has it handled. That confidence is what keeps customers with their bank, year after year.
Calmer moments
Sending money should not feel like sending it into the dark. Visibility brings calm.
Confidence in your bank
When your bank shows you the journey, trust grows with every payment.
Fewer worries, fewer calls
The answer is on the screen, not at the end of a phone queue.
A reason to stay
Customers stay with institutions that make them feel secure about their money.
Through your bank
OpenPaymentGPS reaches you through your bank
OpenPaymentGPS is not a separate service you sign up for. It is intelligence your bank delivers inside the online and mobile channels you already use. If your bank does not offer journey visibility yet, tell them about us, or point them to this page.
Know your rights
Most banking interactions happen without issues, but sometimes things do not go as expected. Knowing your rights and understanding how to seek support can help you resolve issues quicker. Consumer Daily looks at how to raise concerns effectively, understand the complaints process, and know what to expect.
For banks reading this page
Bring this experience to your customers
If your institution wants to give customers this level of clarity and peace of mind, our partnerships team would like to hear from you. You can also write to us directly at partners@openpaymentgps.com.
Keep your infrastructure. Keep your customer relationship. Add OpenPaymentGPS intelligence.